Why can't I log in?

If you are seeing messages such as ‘User does not exist in database’ when you are trying to log in, please ensure that you have entered the correct email address (the one you used to make your booking) and temporary password, which we have sent you via email after you made your first booking with us.


If you are still unable to log in, please ensure that you have clicked the email verification link that we provided in your first booking confirmation email. This will activate your account with us, meaning that you will be able to access your dashboard to view and edit any upcoming bookings!


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