What's included in the HomeHello standard clean?

HomeHello specialises in regular house and apartment cleans. We do not perform end-of-lease cleans.

When you book with HomeHello, we estimate and recommend the number of hours for your booking based on the size of your home. There is a minimum booking time of 2 hours, and we also suggest that you do book the recommended number of hours as this would allow our HomeHello professional to be able to complete all of the tasks listed below. However, you do have the option of booking less than the recommended time – if so, please leave some notes after your booking has been confirmed so we can ensure that your HomeHello professional gets all of your priority areas cleaned!


Our HomeHello clean includes the following:


  • Dust and wipe reachable surfaces
  • Straighten up and organise
  • Vacuum and mop floors
  • Empty rubbish bins


  • Make the bed and change linen
  • Fold and organise clothing
  • Wipe down furniture, mirrors and fixtures


  • Scrub and disinfect the toilet, shower and sink
  • Clean mirrors and glass surfaces
  • Fold and hang towels neatly
  • Wipe and dust exterior cabinets and shelves
  • Wipe down glass fixtures, cupboards, countertops and drawers


  • Load dishwasher
  • Wipe down exteriors of appliances (e.g. oven and fridge)
  • Clean inside of microwave
  • Scrub and disinfect the sink


We also offer the following additional services, which are available on request (these may add extra time to your booking):

  • Interior window cleaning
  • Fridge cleaning
  • Interior cabinet cleaning
  • Laundry wash & dry
  • Oven cleaning
  • Balcony cleaning



Due to insurance liability, safety constraints and other considerations, we unfortunately DO NOT offer the following services:

  • End-of-lease cleans
  • Exterior window/wall cleaning
  • Deep stain, pet messes and heavy soiling removal
  • Lifting of heavy items (over 10kg)
  • Cleaning of surfaces out of normal reach
  • Mould/biohazard removal
  • Pest removal and insect extermination
  • Steam/carpet cleaning
  • Landscaping
  • Blinds & window covering
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